The Lead Passenger is the only person in the reservation that can make changes, such as adding a guest or making a name change.
If you see "Adult 2" listed on your reservation please be mindful this means that you have not yet added your cabinmate.
If your cabinmate has never traveled with Cloud 9 before, have them create a Cloud 9 Account HERE. All guests traveling on Holy Ship! MUST create a profile in order to be added to a reservation and be able to board the ship.
Easily add your guest online by following these steps:
Step 1: Log into your Cloud 9 Account
Step 2: Click “Your Account”. This will pull up all your past & present reservations.
Step 3: Select “View/Modify” under your active Holy Ship! reservation.
Step 4: Click the “Replace Guest” option.
Step 5: Select "Adult 2" and follow the steps to add your new guest’s information.
Step 1: Identify who is going to be responsible for paying the name addition fee. Either party can pay the fee, however, the fee must be paid in full at the time the change is made.
Step 2: The Lead Passenger must contact Cloud 9 by phone or email to add a guest. At that time, you will need to provide the new passenger's full name and date of birth to assure we are adding the correct person to your reservation.
Step 3: Once completed, all passengers will receive a confirmation email to show that the guest has been added.