Onboard

What time do we leave?

Check-in time will begin promptly at 11:00 AM. You MUST be on the ship no later than 4:00 PM as Holy Ship! will set sail at 6:00 PM. NO EXCEPTIONS!!

What time do we get back?

Disembarkation is scheduled to begin at approximately 8:00 AM.

What is included with my fare?

All the music of Holy Ship!, your cabin accommodations onboard the ship, all meals in the main dining room(s) and cafeteria, casual dining throughout the day, non-carbonated beverages (water, non-specialty coffee, tea, juices) and use of the ship’s pools, health and fitness center.

What is NOT included with my fare?

Transportation to/from ship, shore excursions, sightseeing or meals ashore, meals in specialty and à la carte restaurants, wine, beer, liquors, cocktails, sodas, bottled/mineral water, laundry, medical expenses, spa, beauty salon, casino gaming, onboard shopping and all other items of a personal nature.  

* In the event that the cost of fuel increases between now and the time we sail, a fuel surcharge will be imposed to each passenger. The fuel surcharge will be added to the passenger's cabin costs, not to exceed $30 per passenger and must be paid in full by the time of embarkation in order to board the ship for Holy Ship! 2018. All passengers will be notified via email if such a fuel surcharge will be added to the cost of your cabin. If such a fee is imposed, the credit card on file for the primary passenger will be charged. 

Will drink tickets be available for purchase?
Drink tickets will be available to purchase onboard. More specific details to come.
How many meals are included each day?

Breakfast, lunch and dinner, late night munchies and snacks in between. Food is available nearly around the clock.

Will vegetarian & gluten-free options be available?

Yes. The Norwegian Epic has a variety of food available to guests with various dietary needs. There will be vegetarian & gluten-free options available at all meals.  If you haven't already, please update "Your Profile" by logging into your Cloud 9 account and completing the Dietary Request field box. 

What will I need money for once onboard?

While onboard, all alcohol and soft drinks (not including tea, coffee & juices) as well as official Holy Ship! and band merchandise will be charged to your Cruise Card. Upon check-in, you will establish credit for your Cruise Card using a Visa, MasterCard, Discover or American Express. You must either put down a Credit Card or you may open a Cruise Card with a $300 cash deposit

Are there ATMs onboard?

Yes. The ATM is located in the Casino.

Is there internet access on the ship?

For those of you who cannot leave the "real" world behind, there is an Internet Cafe. Wireless access is also available in selected areas throughout the ship. Internet packages can be purchased in advance through your NCL Account or once onboard. Rates will be available closer to sailing. 

What different amenities can I enjoy on the ship?
  • Fitness Center with jogging track, swimming pools, and yoga
  • Full service Spa and Salon*
  • Casino offering Slot Machines, Craps, Blackjack, Roulette, Poker, and Bingo*
  • Laundry Services*
  • Internet Cafe*
  • Stateroom furnished with a television. Check out our very own Holy Ship! TV while you are in your cabin!
*additional charge once onboard
What onboard amenities are available to book prior to boarding?
Closer to the sail date, you will receive your NCL booking information. Once you have that, you will be able to book the following through your NCL Account:
  • Gift cards
  • Spa treatments
  • Excursions
  • Cases of water
  • Dining packages
  • Internet packages
What can we do at port?

Norwegian Cruise Lines offers many land excursions (for additional charges) while in port. Go parasailing, scuba diving, snorkeling, and more. Packages will be available for purchase through your NCL account or onboard through the Shore Excursions desk.

Are wheelchairs provided?
Wheelchairs are available to rent for a fee. Guests must contact Special Needs at Sea at 1-800-513-4515 prior to sailing to accommodate a wheelchair rental.
Are hair dryers provided?

Yes. Mini Suites contain a hand held dryer; all other cabin types have hair dryers in the desk drawer.

In case of emergency, how can I be contacted on the ship?

While the ship is at sea, guests can be contacted by telephone via the ship's radio office. Please note that satellite communication is very expensive. To contact the ship, dial the number below and when asked, select  "The Epic."  You will then be promted to enter a Credit Card number. Once the Credit Card number has been approved, you will be connected to the Norwegian Epic. Your Credit Card will be charged $7.95 per minute.

Emergency number to contact the Norwegian Epic  (888) 627-4477