Go through Customs and exit the airport with your luggage, then look for the Amstar representative holding the “Closer to the Sun Shuttle” sign. Shuttles are arranged based on flights, so make sure to enter your flight information in your Cloud 9 Account. An email with… Read More
Don’t sweat it! If you have provided us with your flight info we will be tracking your arrival time and making the proper accommodations. If you are switched to a completely new flight, contact the Travel Team as soon as possible to let us know. Read More
Yes, the shuttle will run on pre night dates & post night dates. Read More
No. Due to security at the Cancun International Airport, we cannot offer transportation services to people who arrive early and stay in the area or at a different resort. To utilize the event transportation you must be arriving into the airport and immediately traveling to Hard Rock Hotel Riviera Maya. Read More
Weather in Mexico this time of year is generally warm, but since most of the shows will be taking place outdoors, there is the chance of it being cool. We suggest bringing some warm clothing just to be on the safe side. Other than that, anticipate wearing t-shirts and shorts… Read More
No illegal substances, alcohol, non-alcoholic beverages, food, weapons, or pets. The use of illegal drugs is strictly prohibited at Closer to the Sun. All laws pertaining to drug use must be respected. Read More
You may bring any kind of camera to photograph your vacation, however filming and photography during the shows is strictly prohibited. Drones are banned from Closer to the Sun. Read More
Mosquitos are a reality when traveling in Mexico. We recommend that all guests consider bringing insect repellant and wearing long sleeves and long pants if participating in excursions that include being in the jungle. The CDC makes periodic recommendations, guests should keep themselves informed HERE. Knowledge is… Read More
Travel insurance is there to help you in case of an emergency. It can alleviate unexpected travel costs due to delays/cancellations, along with medical expenses in the unfortunate scenario of a hospital visit. Get a quote HERE. Read More
Each insurance policy covers the per person rate of the reservation, regardless of your financial responsibility. Be sure to contact iTravel in order to make sure you are fully covered. Read More
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